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Food Service Assistant

ASCOT VALE, VIC, Australia

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Employer: Sinq Foods Pty Ltd

Location: 113 Maribyrnong Road, Ascot Vale VIC 3032

Employment Type: Part-Time Permanent (15 hrs/week)

Classification: Restaurant Industry Award 2020 – Introductory Level

Pay Rate: $24.28 per hour (plus 11.5% superannuation)

Hours: Tuesday – Thursday, 4:00 pm to 10:00 pm

Start Date: 1 September 2025

About Sinq Foods

Sinq Foods is an Ethiopian restaurant in Melbourne dedicated to offering a vibrant dining experience that blends authentic Ethiopian flavours with a modern approach to healthy, fresh food. We’re passionate about culture, community, and service — creating a space where our guests feel at home while enjoying meals that celebrate Ethiopia’s culinary heritage.

Position Summary

The Food Service Assistant supports the kitchen and front-of-house teams to ensure smooth daily operations and exceptional guest experiences. The role involves preparing food, assisting with service, maintaining cleanliness, and upholding high food safety and hygiene standards.

This position suits someone reliable, energetic, and eager to learn traditional Ethiopian and African cuisine while working in a supportive, family-friendly environment.

Key Responsibilities

  • Assist with the preparation and serving of Ethiopian and African dishes

  • Support the kitchen in food prep, portioning, plating, and packaging orders

  • Maintain cleanliness of food prep areas, equipment, and dining spaces

  • Follow all food safety and workplace hygiene procedures

  • Provide friendly customer service and help with dine-in or takeaway orders as required

  • Work collaboratively with the Head Chef and team during service periods

  • Report any equipment faults, hazards, or incidents promptly

Required Skills & Experience

  • Prior experience in food service or hospitality (preferred)

  • Essential: Experience preparing or handling Ethiopian and/or African cuisine

  • Basic understanding of food hygiene and safety standards

  • Strong teamwork and communication skills

  • Reliable, punctual, and able to work independently

  • Physically capable of standing for extended periods during shifts

Desirable Skills

  • Food Safety Level 1 or 2 certification

  • Customer service experience

  • Willingness to learn new dishes and cultural food traditions

Work Environment & Conditions

  • Fast-paced restaurant environment with kitchen and customer-facing duties

  • Standing and movement required throughout shifts

  • Uniform and PPE (as applicable) provided by the employer

  • Staff meals and training opportunities available

Benefits

  • Stable part-time hours with Award entitlements (annual leave, sick leave, super)

  • Opportunity to learn authentic Ethiopian cooking techniques

  • Supportive, respectful workplace culture

Apply Now!